Privacy policy
At Trendscape, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your personal data is collected, used, and shared when you visit or make a purchase from our website www.trendscape.in (the “Site”), operated by Trendscape, a sole proprietorship based in India.
1. What Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Identifiers:
Name, mobile number, email address, shipping address, and billing address.
Payment Information:
UPI, card, net banking, or cash on delivery details. All online payments are processed securely through authorised payment gateways. We do not store card or UPI details on our servers.
Device Information:
IP address, browser type, time zone, cookies, and interaction data related to how you use the Site.
Order Information:
Products purchased, order value, delivery status, return or exchange requests.
Marketing Preferences:
Your communication preferences and interactions with emails, SMS, or advertisements.
This information is collected directly when you place an order, contact us, subscribe to updates, or browse our store.
2. How We Use Your Information
We use your information to:
Process and deliver orders
Confirm payments and send order updates
Provide customer support
Handle returns, refunds, and exchanges
Improve website performance and product selection
Send promotional communication only when you opt in
Prevent fraud or misuse
Comply with legal, tax, and regulatory requirements under Indian law
3. Sharing Your Information
We share personal data only when required and with trusted partners such as:
Shopify, our ecommerce platform provider
Payment gateways for secure transaction processing
Courier partners for order delivery
Service providers for analytics, communication, and customer support
Government or legal authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Storage and Retention
Your data is stored securely using Shopify’s infrastructure, which may include servers located outside India. We retain personal information only for as long as required for order fulfilment, legal compliance, record keeping, customer service, and fraud prevention.
5. Cookies and Tracking Technologies
We use cookies and similar tools to improve your browsing experience, analyse site traffic, and show relevant advertisements. You can manage or disable cookies through your browser settings.
Cookies may include:
Essential cookies for checkout and site functionality
Analytics cookies to understand site usage
Marketing cookies for relevant promotions
6. Your Rights (India Residents)
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Opt out of marketing communication at any time
Request deletion of your data, subject to legal obligations
To exercise these rights, contact us using the details provided below.
7. Data Security
We take reasonable security measures to protect your personal information, including secure servers, controlled access, and encrypted payment processing. While we work to protect your data, no online transmission is completely secure.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under 18 years of age. If such data is identified, it will be removed promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the Site indicates acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, you may contact us at:
Trendscape
Email: info.trendscape@gmail.com
Phone: +91 89553 05255
Business Address: Near Nexa Showroom, Manderla Mod, Chirawa, Rajasthan 333026